Communication
Everything you need to know about tools for information management with stakeholders via multiple channels (email, SMS, internal messaging, and video conferencing).
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Written by BenIyke, Kunle O. Daramola
Updated 2 years agoHow to Send an Email Message
Follow the steps below to send a message:
- Step 1: Navigate to Communication on the main menu
- Step 2: Click Email a submenu of Communication
- Step 3: Click Compose, a sub-menu of Email
- Step 4: Check any of the boxes under the recipient option to see the field where the recipients will be selected
- Step 5: Enter the subject of your message
- Step 6: Enter the content of the message
- Step 7: Click Choose File to attach a file or document to your e-mail. (This is optional)
- Step 8: Click the SEND MAIL button
Click the ADD MORE button to add another file or document. Repeat this for all the documents to be attached to the mail. To remove a file or document chosen as an attachment, click the (X) delete icon in front of the attachment field.
Note
Important things to consider when selecting recipients:
- Default option: This field allows the selection of any group as recipients, depending on predefined categories (e.g. All Staff, All Parents, All Parents in of wards in a particular class, All Non-teaching Staff, etc.)
- Specific option: This field allows the selection of specific individuals as recipients among the staff, parents, or students.
- Prospect: This field allows the selection of prospective parents/guardians whose details have been entered into the system.
- Admission Form Applicants: This field allows the selection of prospective parents or students whose application has been processed.
Note
Any reply to the email sent from the portal is received in the school email and not on the portal. Notice that there is no INBOX for EMAIL. Replies are directed to the school email
How to View Email Messages Sent
Follow the steps below to view sent messages:
- Step 1: Click Email, (a menu under Communication)
- Step 2: Click Sent (A sub-menu of Email)
This opens to a page where there is a list of all e-mails sent and more information on each e-mail sent.